FAQ – Frequently Asked Questions About Cruise Ship Holidays

What’s so great about cruise ship holidays?

Value for money is definitely a factor compared to other multiple destination holidays. A cruise has your accommodation, activities, entertainment and travel all included in the price. Exactly what else depends on the package but examples are meals and drinks, flights and parking. Therefore, there’s often very little organisation needed on the passengers’ part, which is a big bonus for a truly carefree holiday. In addition, you only have to unpack once!Another good point is that the travel doesn’t really count as travel at all! Unlike other modes of transport, cruising allows you to skip the traditional boredom that accompanies travel. You could be at the water park, at a bar, in the cinema or even racing around a go-kart track- all while you journey to the next beautiful location.

Are cruise ship holidays always ‘all-inclusive’?

No, it all depends on the cruise line and your specific deal. If you’re looking to indulge, check out our all-inclusive only deals. Typically other deals will include all meals in standard restaurants, but not extra drinks. Some cruises will include shore excursions and other perks, but each deal is different. This said; there are usually packages that you can purchase on top of your ticket which pretty much turn any cruise into an all-inclusive one. Therefore, although cruises are not always all-inclusive as standard, there are many inclusive aspects and the value for money is not detracted from.

What should I do What is the dress code?

This myth of cruising being a bit old-fashioned is one of the misconceptions that put many people off a cruise holiday. True, some lines such as Cunard celebrate tradition, but other lines are modern in every way. As a result, there is no strict regulation set down for dress code. There may be certain nights in specific restaurants which will have formal nights, but it is your choice if you wish to attend these. If you don’t, you can wear normal casual clothes as usual.


How do I resolve a hotel dispute?

Although some of your rights are outlined in the terms contained in your reservation, you have additional legal rights that are detailed in your state’s lodging statues. Each state’s laws are slightly different, and we don’t have the space to deal with each state’s rules in detail. Here are the major types of “rights” you can expect to see addressed in a state’s lodging laws:✓ Limits of liability for property left in a room.✓ Rejection of undesirable guests.✓ Telephone surcharges.✓ Conduct on the premises.✓ Unclaimed property.✓ Sanitary regulations.Not exactly the kind of lodging “bill of rights” you would hope to find, that might promise a reservation is a guarantee of a room, for example. But even though hotels appear to have a broad license to play games with their customers, they usually don’t.

The reason: The lodging industry is highly competitive, and hotel managers know that if they treat you badly, you won’t be back a second time. This contrasts sharply with, say, airlines, which are confident you’ll return, as long as the fare is low enough. The hotel staff is trained to address grievances in real time, and like other travel problems, they can offer you everything up to a “comped” room (in other words, zeroing out your bill) if the situation warrants. When you’re dealing with a large hotel chain, you also have a final layer of appeal, when you’ve hit a dead end with the property. You can send your case to the corporate owner. So, for example, if you have a problem with a DoubleTree property and are getting nowhere with the local manager, you can forward your grievance to Hilton at the corporate level. Even the suggestion that you might “take this to corporate” can make a hotel change its tune. Properties are evaluated by their corporate parent based on how many complaints they generate, and they will often do everything in their power to make you happy before you go over a hotel’s head.

What is a tender port?

A tender port is when a cruise ship is not able to harbour at a particular port due to the water being too shallow or the pier itself being too small. In these instances, there will be a smaller vessel called a tender which will transport passengers from the ship to the port. This should not be an off-putting aspect to cruising, as the smaller ports are sometimes the best on the itinerary and these tenders enable you to experience them easily.

What bout dietary requirements?

The food onboard cruise ships is generally excellent, and can often be even better than many onshore restaurants. Many ships have up to and over a dozen restaurants to choose from, from 24hour buffets to bookable speciality venues. In addition, all manner of tastes and requirements are catered for such as halal, vegetarian, vegan, and gluten-free diets.

What if I get seasick?

Today’s ships include a number of stabilisers to ensure any rocking stays to a minimum, and most of the ships are so big that it would take very rough weather to rock them. This means it is extremely unlikely you will get seasick on a cruise ship. If anything on some lines’ ships, you’ll even forget you’re afloat! However, if you do end up suffering from seasickness, there is always a medical centre onboard which is stocked with motion sickness tablets. There are also pressure bands which are said to help with sickness, and, if the feeling persists, it might be possible to have an injection which stops sea sickness in 99% of cases for 3 months.

Can I afford to book cruise ship holidays?

Cruises vary greatly in price. There are cheaper cruises that may be more affordable if others seem too costly. However, it is worth keeping in mind that although the total price may look a little daunting at first, this figure includes everything you need – unlike most other holidays. We also have a price match guarantee which means if you can find the same cruise cheaper elsewhere, we will match that price. In addition, it’s possible to pay in instalments.